JIOH on LinkedIn JIOH on Facebook
  • Users Online: 3826
  • Home
  • Print this page
  • Email this page
Home About us Editorial board Ahead of print Current issue Search Archives Submit article Instructions Subscribe Contacts Login 
ORIGINAL RESEARCH
Year : 2021  |  Volume : 13  |  Issue : 5  |  Page : 435-440

Factors associated with preferences for ambience and human resources among adult patients during dental office care: A logistic regression study


1 Department of Master in Senior Management and Health Services, Universidad Científica del Sur, Lima, Peru
2 Division of Orthodontic, School of Dentistry, Universidad Científica del Sur, Lima, Peru
3 Postgraduate Department, Faculty of Health of Sciences, Universidad Científica del Sur, Lima, Peru

Correspondence Address:
Dr. Frank Mayta-Tovalino
Postgraduate Department, Faculty of Health of Sciences, Universidad Cientifica del Sur, Av. Paseo de la República 5544, Miraflores 15074, Lima.
Peru
Login to access the Email id

Source of Support: None, Conflict of Interest: None


DOI: 10.4103/JIOH.JIOH_120_21

Rights and Permissions

Aim: Focussing on adult patients, this study evaluated the factors associated with preferences for ambience and human resources when receiving care at dental offices in Peru. Materials and Methods: We conducted an observational, retrospective, and analytical analysis of data previously obtained through an anonymous survey among Peruvian patients (n = 618) who visited an American Dental Center in Lima, Peru between 2018 and 2020. The statistical analyses were conducted using the frequencies and percentages of each preference, whereas a χ2 test and logistic regression were used to identify the factors associated with patient preferences (significance determined at P < 0.05). Results: Preferences were expressed at a rate of 80.9%, with the highest frequencies found for appointment time (91.7%), the delegation of certain functions to assistant personnel (89%), and environmental privacy (89%). Further, the logistic regression model showed that only age influenced the day of the week on which respondents preferred to receive care (odds ratio = 0.97, confidence interval: 0.95–0.98, P < 0.001). Conclusion: Respondents reported strong preferences for several elements related to ambience and human resources while receiving care at dental offices, including the professional ratings/genders of service providers and available amenities.


[FULL TEXT] [PDF]*
Print this article     Email this article
 Next article
 Previous article
 Table of Contents

 Similar in PUBMED
   Search Pubmed for
   Search in Google Scholar for
 Related articles
 Citation Manager
 Access Statistics
 Reader Comments
 Email Alert *
 Add to My List *
 * Requires registration (Free)
 

 Article Access Statistics
    Viewed350    
    Printed14    
    Emailed0    
    PDF Downloaded27    
    Comments [Add]    

Recommend this journal